Frequently Asked Questions

What is a good internet speed? Enough download, upload, and ping for the people and tasks on the line. Measure instead of trusting the plan number.

How can I test my internet speed? Open the homepage and start a test. Use Ethernet if you need a baseline without Wi‑Fi.

Does a speed test use mobile data? Yes. Download and upload bytes count against a cap.

How accurate is an online speed test? It is accurate for this HTTP path and size. It is not an ISP lab certification.

What is the difference between ping and jitter? Ping is delay. Jitter is how much consecutive delays differ.